FAQ

HOW WILL I RECEIVE MY ORDERED DOWNLOAD?

Right after your purchase you will receive a download link in your email inbox.

WHAT SOFTWARE ARE THE PRODUCTS COMPATIBLE WITH?

Our products are compatible with all editing software. We have made our assets this way so that all of you can make awesome edits. 


HOW DO I INSTALL THE ASSETS?

It's quite simple. We have included an installation guide in the bundle. All our assets work the same for every editing software.

I DID NOT RECEIVE THE DOWNLOAD LINK, WHAT NOW?

After the purchase you will automatically receive the downloads. If you have not received it, take a look in your spambox. It can also be the case that you typed in a different/wrong email address. If you can not find the email, please make sure to send us an email. Then we can look into it for you. It will be fine!

BOUGHT IT LONG AGO, NOW THE LINK EXPIRED! WHAT CAN I DO?

From time to time, we will update our products and therefore also our download links. This may cause the notification that the link expired. If you get that notification, send us an email with your order number and we will send you the download again.

I CAN'T UNZIP MY DOWNLOADED FILES...

No worries, this can sometimes happen. Some unzipping programs may cause that bug. We always recommend to use 7Zip. If you need more assistance, send us an email and we will help you solve this. For every problem, there is a solution.


I NEED SOME ASSISTANCE!

Feel free to send us an email. We are here to help you! Send a message to: support@filmcavestudio.com

WILL I RECEIVE AN INVOICE? 

Yes, you will receive an invoice from us right after your purchase.

CAN I USE THESE PRODUCTS FOR COMMERCIAL PURPOSES?

By purchasing our products you automatically get the right to use them for commercial purposes. Would it not be strange if you could not use them for that?

TIPS AND TRICKS

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